Performance Manager
A successful performance management solution needs to provide a process that improves the management of individuals and teams in your organisation to ensure you achieve high levels performance.
In doing this, a common understanding about what needs to be achieved and what must be done in order to reach that achievement should also be created.
The easiest and most effective way to manage performance is by using Key Performance Indicators (KPIs). This enables you to define exactly what needs to be achieved and by giving decision-makers throughout your organisation access to relevant KPIs you can provide them with the information that they need to make the right decisions at the right time.
In HealthWare Performance Manager, Ardentia’s performance management solution, you have a tool that represents something completely new in healthcare KPI systems:
- Developed in direct collaboration with Liverpool PCT. We have designed the reports, functionality and, above all, the KPIs that really matter for healthcare.
- Built on proven Ardentia information management systems, so all KPI values are drawn directly from actual activity data. This ensures that KPIs really reflect what is going in on your organisation.
- You can drill through from any KPI to the individual patient records that contributed to it and view reports based on the same data as the KPI.
- Actions can be added to each KPI to ensure that targets are met and performance levels are maintained.
HealthWare Performance Manager means that you never have to hunt for information. It means you don’t have to take decisions on gut feel. It means you can really use evidence-based management.
That helps patients as much as it helps you. As you watch your key indicators change, you can intervene to take action in good time.
- You can avoid bottlenecks so as to minimise waits for treatment.
- You can monitor actions to hit targets, e.g. against MRSA.
- You can check on patient satisfaction, so you deliver not just what they need, but what they want.
And you can monitor what it’s all costing. It’s vital to stay within budget and to hit your targets. Traffic-lighting in Performance Manager tells you immediately where you need to concentrate to make sure you avoid serious slippage.
For further information, please contact:
ARDENTIA
Tel: 0870 267 0008
Email: sales@ardentia.co.uk