South London Healthcare NHS Trust Selects Ardentia Business Intelligence Tools to Support Merger and Help Transform Trust Performance

Improved access to data will help Trust to meet Referral to Treatment, Picture of Health and Payment by Results requirements

South London Healthcare NHS Trust has chosen to deploy business intelligence tools from Ardentia in order to support merger activities and help improve Trust performance.

South London Healthcare NHS Trust was formed in April 2009 as a result of the merger of Bromley, St Mary’s Sidcup and Queen Elizabeth, Woolwich. The newly formed Trust serves a population of over one million people, employs over 6000 staff and has an annual budget of more than £400 million, making it one of the largest NHS hospital Trusts in the country.

To support unified and coordinated management within the new enlarged Trust, and to improve the quality and quantity of clinical and management data, the Trust is deploying Ardentia’s Data Warehouse, Pathway Manager and NetSearch solutions.

User dashboards will give senior management and clinical managers a clear indication of how the Trust as a whole as well as specific departments are performing against the key performance indicators set, to ensure timely intervention if needed.

Tracy Ross Senior ICT Project Manager at the Trust said: “Better quality data is crucial to the smooth running of all Trust operations, and the Ardentia solutions will help us to improve reporting, in order to meet Department of Health requirements.

“We chose Ardentia because of their experience of pulling together multiple systems across multiple sites, in order to create a standard and unified reporting solution for staff to access the clinical and management data needed to make timely and informed operational decisions.”

Prior to the merger, all three Trusts were running their own separate data management systems, which were not interoperable. The Ardentia reporting solutions provide a single, unified view for information across all three Trusts, enabling staff working at any site to access the information they need on clinical activity, patient pathways, finance and staffing resource.

The Trust will be using Ardentia’s Pathway Manager tool to ensure timely access to care and help the Trust meet the 18-week wait referral to treatment requirements. Previously, patients needing treatment at the different hospitals were discharged and then readmitted, but in the new enlarged Trust patients are transferred between sites. Pathway Manager supports real-time reporting, giving clinicians an accurate overview of where patients are on their pathway of care, to help avoid any potential breaches.

The solutions will also help the Trust to meet its Payment by Results requirements by giving managers a more accurate indication of the cost attached to care delivered, and the income received. This will play an important role in helping the Trust to operate on a robust business footing.

Sandwell and West Birmingham Hospitals NHS Trust Orders Intelligence Solutions From Ardentia to Support Foundation Trust Application

Pathway Manager and Patient Level Costing solutions will help Trust to meet 18-week-wait targets and reinforce effective Service Line Reporting.

Sandwell and West Birmingham Hospitals NHS Trust has ordered healthcare intelligence solutions from Ardentia to help meet required Government reporting targets and further enhance Service Line Reporting to assist in its application to become a Foundation Trust.

The Pathway Manager solution, supplied by business intelligence specialist Ardentia, will replace an existing in-house solution to monitor 18 week-wait pathways. This will enable the Trust to liberate valuable resources, allowing internal staff to focus on improving outcomes and optimising care delivery.

The Trust is also to deploy Ardentia’s Patient Level Information and Costing system (PLICS) to support its Foundation Trust status application. The solution provides effective cost analysis and reporting, offering a sound basis for Service Line Management.

Stuart Tebbutt, senior sales consultant at Ardentia said: “‘I am delighted that Sandwell and West Birmingham has chosen to come to us for its software. The Trust is highly dynamic and innovative in its approach to healthcare, as it demonstrated by opening state-of-the-art facilities at the Birmingham Treatment Centre at the City Hospital site and a new Emergency Services Centre at Sandwell in 2005, to best meet the needs of the 600,000 people it provides care services for.

“The Trust is ideally placed to take full advantage of our Pathway Manager and PLICS solutions and we’ll be continuing to work closely with them to ensure they get the quality of data to meet reporting requirements, and be successful in their bid for foundation status.”

Ardentia’s Pathway Manager manages patient pathways from initial GP contact to acute or other hospital treatment, to ensure compliance with the 18-week wait rules. Powerful functionality supports routine reporting and ad-hoc query reporting at patient, pathway and event level, enabling Trusts to meet national reporting requirements and also to drill down and investigate wider issues relating to patient pathways in greater detail.

Ardentia’s Patient Level Costing solution meets the requirement for cost analysis and reporting on service-line profitability by providing a quick way of costing individual patient records and enabling finance managers to analyse whether care is being delivered within income for each case mix type, supporting more strategic financial management and ensuring the best use of healthcare resources.

Pennine Care NHS Foundation Trust Orders Complete Mental Healthcare Information System from Ardentia

Growing number of Mental Health Trusts partnering with healthcare intelligence specialist Ardentia to improve healthcare management and ensure high-quality clinical data

Pennine Care NHS Foundation Trust has ordered a Data Warehouse solution from healthcare intelligence specialist Ardentia to support its progress towards a full reporting system for Mental Healthcare activity.

Ardentia’s Mental Health Information solution brings together data from multiple sources, including referrals, community activity, inpatient and outpatient activity, review records and caseload data, in order to supply mental health trust managers with the information they need to make informed clinical and management decisions.

Pennine Care has already demonstrated its commitment to pioneering work in the development of more powerful and effective information systems for Mental Health. It is one of only four Trusts nationally to be involved in defining the basis for extending Payment by Results into the Mental Health area.

The Trust joins a growing number of Mental Health Trusts working with Ardentia to provide an integrated and effective approach to information services. East London and the City, Surrey and the Borders, Bedford and Luton and South Staffordshire Trusts are already working closely with Ardentia to close the gap in good information services that still separates Mental Health from Acute Hospitals. Several more mental health Trusts are expected to come on board in the near future.

“We are confident that by working together in this way, this group of Mental Health Trusts can break new ground and develop innovative ways of dealing with the problems of healthcare management based on reliable information,” said Gary Ferguson, sales manager at Ardentia. “Pennine Care will bring its own special perspective to this work, in particular in the definition of patient clusters and packages of care. This will be invaluable for defining effective methods of analysis and evaluation, as well as preparing for exciting developments in the financial management of mental healthcare.

“We are delighted by the vote of confidence that Pennine Care has given us, and feel that this group of Mental Health Trusts – supported by our information services – will be particularly well placed to address the challenges ahead.”

Pennine Care NHS Foundation Trust has been rated as ‘Excellent’ for the quality of its services by the Healthcare Commission for two years in succession, and achieved Foundation Trust status on 1 July 2008. The Trust provides mental healthcare services to nearly 1.2 million people living in the region covering Bury, Rochdale, Oldham, Stockport and Tameside & Glossop.

NHS Manchester Deploys Business Intelligence Tools from Ardentia to Improve Data Quality and Reduce Risk

Data Warehouse and Patient Level Costing systems will improve processing times and offer a complete solution for all costing and budgeting.

NHS Manchester has deployed Ardentia’s Data Warehouse and Patient Level Costing solutions to replace existing inhouse legacy systems and reduce risk to clinical and PCT data.

The business intelligence solutions have been deployed across Manchester PCT’s commissioning and provisioning functions and will offer a single repository for all data resources, enabling healthcare managers to make quick and informed decisions, and ensure timely patient progress and access to care.

NHS Manchester spends a significant £15 million annually on information services and the Ardentia solution enables practice-based validation by providing relevant staff with access to a secure central website, which ensures controlled management of cost savings. It also supports long-term planning and provides a more thorough understanding of how money is spent to ensure best value.

The Data Warehouse module collates all data from Secondary Uses Services, GP practices and Manchester Community Health, storing the information centrally. By purchasing a system to manage this data, NHS Manchester has minimised the risk of data loss and has also dramatically reduced processing times by up to 90%.

The Data Warehouse solution will enable the Trust to gain quicker, more effective access to data and eliminate any inconsistencies between different data sources, allowing managers and clinicians to make informed decisions and giving a better understanding of how the Trust is performing.

Paul McQuaid, project manager at NHS Manchester said: “The business intelligence tools from Ardentia best met our operational, regulatory and financial requirements. The combination of these solutions will be crucial to the development of the organisation. They will allow our staff to drill down to obtain valuable patient data, rather than spending time processing documents.

“With a population of 500,000 and approximately 1000 GP referrals each week, we need the right tools to help deal effectively with business issues and meet our goals – Ardentia solutions make this possible for us.”

A further benefit of the solutions is the ability to automatically manage changes in data sets and Healthcare Resource Group (HRG) codes. Previously it would have been time-consuming to process new codes and input them into the system but the Ardentia solution now automates this process, saving internal resource and staff time.

The solutions are also non-proprietary and in a standard industry format so they can easily integrate with other platforms and share data with other standard office tools.

NHS Manchester is currently looking to deploy Ardentia’s 18 Week Wait solution, Pathway Manager, and there are also plans in place to use Ardentia solutions to manage conditions such as childhood obesity and diabetes by alerting practice facilitators to certain patient symptoms or records that could suggest a patient is at risk to ensure the patient is monitored closely.